A ready-to-use Power Apps template for improving service quality by reviewing and tracking frontline employee interactions—Excel-connected!

A ready-to-use Power Apps Quality Assurance template for reviewing and tracking frontline employee interactions with customers—seamlessly connected to Excel. Perfect for quality monitoring, performance reviews, and customer interaction evaluation. This template makes it easy to review, evaluate, and analyze employee interactions while ensuring effortless data tracking.

Use this app to collect feedback on communication clarity, tone, greeting, problem resolution, timeliness, and more. Data is saved directly to Excel, making it simple to sort, analyze, and share. Designed for Quality Assurance teams, team leads, and anyone involved in reviewing employee performance during customer interactions.

Supports adding custom interaction types and reviewees, all editable within the app. Works with Excel Online (Business) and requires Microsoft Power Apps to use. Ideal for businesses and teams looking to improve service quality and customer experience using a structured, no-code tool.

✅ Track & Review Customer Interactions

✅ Improve Service Quality & Performance

✅ Seamless Excel Integration – No complex setup required!

What’s Included?

📂 Power Apps file (.msapp)

📊 Excel database for storing review data

📖 Step-by-step setup instructions

Whether you're a quality assurance specialist, team manager, or business owner, this app simplifies your workflow, helping you focus on service improvements and actionable insights.

This is a digital download. No physical product will be shipped. You'll receive a .zip file with the Power Apps template, an Excel data file, and setup instructions.